Join an established, national data center company with an entrepreneurial environment.
Current Openings
Position summary
Commitment to leading a mission critical environment that values continuous improvements. This position manages the installation and maintenance of all mechanical systems at the Denver Data Center and Operations of specialized cooling systems. Acts as an Engineering resource for the complete H5 portfolio of mission critical facilities. Plans and monitors the Building Management System and mechanical measurements. Maintains design documentation. Provides full life-cycle support to H5 Data Centers from concept design through site implementation and operations.
This position reports to the Vice President Colocation and Data Center Operations.
Essential Duties and Responsibilities
Participate in all aspects of mechanical design and engineering including development of basis of design, scope of work, implementation processes and commissioning plans
Supports maintenance of all Denver mechanical systems to ensure 100% system availability
Lead, review, and approve designs for data center upgrades which improve availability and efficiency, in addition to capacity increases and monitoring
Update and maintain as-built master records, which includes transferring project drawings over to the master files
Compare existing piping and HVAC systems against drawings and resolve discrepancies
Develop and manage processes and programs to ensure the health and efficiencies of mechanical systems within the data center
Develops or reviews maintenance procedures for all mechanical systems including detailed scripts for annual maintenance and projects
Support Operational teams in problem resolutions, Root Cause Analysis and design and process reviews
Provide immediate technical support to operation teams during critical events, on-call
Administers all aspects of the mechanical service agreements to ensure compliance
Maintains all HVAC and mechanical drawings and process documentation for the Denver facility
Manages Energy efficiency
Responsible for increasing efficiencies and maintaining reliability of all mechanical systems
Estimates time and materials needed to complete repairs and new projects.
Qualifications
Minimum 7 years in data center mechanical design, commissioning and critical system support
Experience in Data Center design, construction and commissioning including water cooled chiller plants, complex mechanical distribution systems, raised floor cooling system, automation and control systems
Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents
Understanding of data center mechanical operations procedures, topologies (N+1, 2N, N+20%, etc.), equipment, piping systems, cooling towers etc.
Ability to refine mechanical system designs for availability, quality control, constructability, and cost efficiencies
Understanding of both HVAC and mechanical equipment and system design
Effective oral and written communication skills, with top tier analytical and problem-solving abilities
Organized, detailed and successful at setting priorities and meeting deadlines and budget
Comprehensive use of AutoCAD, Visio and Office software packages
Project Manager experience is a plus
Bachelors Degree in Mechanical Engineering or equivalent experience
Job Type: Full-Time
Position summary
H5’s Sales Director shall have the responsibility for sourcing new opportunities and managing select existing customer relationships throughout key touchpoints, such as initial qualification, contract discussions, deal execution, regular customer reviews, customer escalations and any discussions surrounding the expansion, renewal, termination and reduction of a customer agreement.
Essential Duties and Responsibilities
Responsible for sourcing new opportunities and relationships
Maintain excellent relationships with existing customers and ensure accounts experience
superior customer service
Maintain the highest level of integrity with the customer. Trust and our reputation are of the
upmost importance
Regularly work with ecosystem partners to source new opportunities and assist companies
throughout the ecosystem
Negotiate agreements with existing and future customers
Attend industry events and regularly interact with customers at various levels
Grow knowledge on data center industry and IT trends
Understand the market in which you work – competitor availability, pricing and new construction
Customer Support
Single point of contact for non-technical customer requests and service
Consult with customers on a regular basis
Education and Experience
College degree
3+ years of experience dealing with customers on a regular basis
Excellent organizational and time management skills
Comprehensive understanding of the data center industry
Excellent interpersonal and communication skills (written and oral)
Must be a self-starter with an entrepreneurial attitude
The ability to work well in a team environment and independently with minimal supervision
About H5 Data Centers
H5 Data Centers is one of the leading privately-owned data center operators in the United States with more than 2 million square feet under management. The company designs and engineers flexible and scalable data center and interconnection solutions to address the business and operational requirements of its customers. H5 Data Centers currently operates data centers 20 US markets. For more information, visit www.H5DataCenters.com.
H5 Data Centers, LLC provides many benefit options to meet our team and their families’ financial, health and personal needs. All eligible employees will have the opportunity to enroll in a variety of benefit programs. We offer medical, dental and vision plans to eligible employees and their dependents. The cost of some of these benefits are paid by H5, and some are shared between the employee and H5. Plan options include Medical PPO benefit offerings, Dental PPO and Vision benefit offerings to fit the varying needs of employees and their families. Flexible spending accounts, Short Term and Long Term Disability as well as life insurance options. H5 also provides eligible employees with an Employee Assistance Program.
Position summary
The Data Center Support Technician is responsible for managing operational integrity of the H5 Data Centers’ facility. They oversee the physical security operations ensuring the overall site integrity while maintaining all aspects of access control and surveillance of the location. Additionally, they are responsible to act as a single point of contact for all customer engagement, daily handling of incoming calls, ticket processing, incident management and coordination. Individuals will be required to perform basic remote hands and escort duties on behalf of customers. Finally, they will monitor the health of all critical systems including building management, fire control, camera surveillance, access control, and network. The candidate must be willing to work any shift assigned to them, weekends and holidays.
Essential Duties and Responsibilities
Responsible for all aspects of physical security at the data center
Primary point of contact for customer requests via phone, e-mail, & portal
Processing requests and engage with subject matter experts as appropriate
Administer ticket queues to ensure regular and timely updates through resolution and adherence to SLA
Provide escort duties for H5 Telcoms & vendors as well as customer vendors
Perform basic remote hand support duties on behalf of customers
Primary focal point for Incident management & escalations
Facility Monitering
Monitor the health of building critical systems via BMS and visual inspection
Power
Cooling
Fire Systems
Monitor the health of access control, camera surveillance & perimeter intrusion
Monitor the health of critical IT systems
Network
Servers
Perform incident coordination in the event of significant incidents
Initial response and dispatch of vendors
Escalate to senior management
Set up crisis bridge (if appropriate)
Send out advisors
Coordinate restoration with on-site personnel
Education
Minimum two (2) year college degree preferred
Experience
Excellent interpersonal and communication skills (written and oral)
Familiar with physical security protocols
Customer service experience
IT System qualifications will be required if not already certified
Skills and Abilities
Competent in the use of Windows, MAC and IOS systems
Organizational and time management skills
Must be a self-starter, able to work in a fast paced constantly changing environment
The ability to work well in a team environment or independently with minimal supervision
Comprehensive understanding of data center best practices and standards would be a bonus
Compensation range per hour $15-$16
H5 Data Centers, LLC provides many benefit options to meet our team and their families’ financial, health and personal needs. All eligible employees will have the opportunity to enroll in a variety of benefit programs. We offer medical, dental and vision plans to eligible employees and their dependents. The cost of some of these benefits are paid by H5, and some are shared between the employee and H5. Plan options include Medical PPO benefit offerings, Dental PPO and Vision benefit offerings to fit the varying needs of employees and their families. Flexible spending accounts, Short Term and Long Term Disability as well as life insurance options. H5 also provides eligible employees with an Employee Assistance Program.
Position summary
The Data Center Support Technician is responsible for managing operational integrity of the H5 Data Centers’ facility. They oversee the physical security operations ensuring the overall site integrity while maintaining all aspects of access control and surveillance of the location. Additionally, they are responsible to act as a single point of contact for all customer engagement, daily handling of incoming calls, ticket processing, incident management and coordination. Individuals will be required to perform basic remote hands and escort duties on behalf of customers. Finally, they will monitor the health of all critical systems including building management, fire control, camera surveillance, access control, and network. The candidate must be willing to work any shift assigned to them, weekends and holidays.
Essential Duties and Responsibilities
Responsible for all aspects of physical security at the data center
Primary point of contact for customer requests via phone, e-mail, & portal
Processing requests and engage with subject matter experts as appropriate
Administer ticket queues to ensure regular and timely updates through resolution and adherence to SLA
Provide escort duties for H5 Telcoms & vendors as well as customer vendors
Perform basic remote hand support duties on behalf of customers
Primary focal point for Incident management & escalations
Facility Monitering
Monitor the health of building critical systems via BMS and visual inspection
Power
Cooling
Fire Systems
Monitor the health of access control, camera surveillance & perimeter intrusion
Monitor the health of critical IT systems
Network
Servers
Perform incident coordination in the event of significant incidents
Initial response and dispatch of vendors
Escalate to senior management
Set up crisis bridge (if appropriate)
Send out advisors
Coordinate restoration with on-site personnel
Education
Minimum two (2) year college degree preferred
Experience
Excellent interpersonal and communication skills (written and oral)
Familiar with physical security protocols
Customer service experience
IT System qualifications will be required if not already certified
Skills and Abilities
Competent in the use of Windows, MAC and IOS systems
Organizational and time management skills
Must be a self-starter, able to work in a fast paced constantly changing environment
The ability to work well in a team environment or independently with minimal supervision
Comprehensive understanding of data center best practices and standards would be a bonus
Compensation range starting at $24 per hour
H5 Data Centers, LLC provides many benefit options to meet our team and their families’ financial, health and personal needs. All eligible employees will have the opportunity to enroll in a variety of benefit programs. We offer medical, dental and vision plans to eligible employees and their dependents. The cost of some of these benefits are paid by H5, and some are shared between the employee and H5. Plan options include Medical PPO benefit offerings, Dental PPO and Vision benefit offerings to fit the varying needs of employees and their families. Flexible spending accounts, Short Term and Long Term Disability as well as life insurance options. H5 also provides eligible employees with an Employee Assistance Program.
Position summary
The Data Center Support Technician is responsible for managing operational integrity of the H5 Data Centers’ facility. They oversee the physical security operations ensuring the overall site integrity while maintaining all aspects of access control and surveillance of the location. Additionally, they are responsible to act as a single point of contact for all customer engagement, daily handling of incoming calls, ticket processing, incident management and coordination. Individuals will be required to perform basic remote hands and escort duties on behalf of customers. Finally, they will monitor the health of all critical systems including building management, fire control, camera surveillance, access control, and network. The candidate must be willing to work any shift assigned to them, weekends and holidays.
Essential Duties and Responsibilities
Responsible for all aspects of physical security at the data center
Primary point of contact for customer requests via phone, e-mail, & portal
Processing requests and engage with subject matter experts as appropriate
Administer ticket queues to ensure regular and timely updates through resolution and adherence to SLA
Provide escort duties for H5 Telcoms & vendors as well as customer vendors
Perform basic remote hand support duties on behalf of customers
Primary focal point for Incident management & escalations
Facility Monitering
Monitor the health of building critical systems via BMS and visual inspection
Power
Cooling
Fire Systems
Monitor the health of access control, camera surveillance & perimeter intrusion
Monitor the health of critical IT systems
Network
Servers
Perform incident coordination in the event of significant incidents
Initial response and dispatch of vendors
Escalate to senior management
Set up crisis bridge (if appropriate)
Send out advisors
Coordinate restoration with on-site personnel
Education
Minimum two (2) year college degree preferred
Experience
Excellent interpersonal and communication skills (written and oral)
Familiar with physical security protocols
Customer service experience
IT System qualifications will be required if not already certified
Skills and Abilities
Competent in the use of Windows, MAC and IOS systems
Organizational and time management skills
Must be a self-starter, able to work in a fast paced constantly changing environment
The ability to work well in a team environment or independently with minimal supervision
Comprehensive understanding of data center best practices and standards would be a bonus
Compensation range per hour $18 - $20
H5 Data Centers, LLC provides many benefit options to meet our team and their families’ financial, health and personal needs. All eligible employees will have the opportunity to enroll in a variety of benefit programs. We offer medical, dental and vision plans to eligible employees and their dependents. The cost of some of these benefits are paid by H5, and some are shared between the employee and H5. Plan options include Medical PPO benefit offerings, Dental PPO and Vision benefit offerings to fit the varying needs of employees and their families. Flexible spending accounts, Short Term and Long Term Disability as well as life insurance options. H5 also provides eligible employees with an Employee Assistance Program.
Position summary
The Data Center Support Technician Lead is responsible for the managing of operational integrity of the H5 Data Centers facility. Reporting to the Data Center Facility Manager they oversee the physical security operations for the H5 facility, ensuring the overall site integrity while maintaining all aspects of access control and surveillance of the location. Additionally, they are responsible for acting as a single point of contact for all customer engagement daily, handling incoming calls, ticket processing, incident management & coordination. Individuals will be required to perform basic remote hands and escort duties on behalf of customers. They will monitor the health of all critical systems including building management, fire control, camera surveillance, access control, and network..
The DCST Lead will ensure all work performed strictly adheres to H5 policies, guidelines and standards.
The Data Center Support Technician Lead is responsible for managing and supporting the Data Center Support Technician team, including scheduling, writing, or updating H5 processes and SOPs, and acting as a point of escalation for customer issues. Expertise in the essential duties below is expected. May be required to be on-call.
The candidate must be willing to work shifts and weekends.
Essential Duties and Responsibilities
Responsible for all aspects of physical security at the data center
Lead shift scheduling responsibilities and team direction.
Video Surveillance
Access Control administration
Processing access requests
Regular patrols
Security policy enforcement
Incident response
Primary point of contact for customer escalations via phone, e-mail, & customer portal.
Processing requests and engage with subject matter experts as appropriate.
Administer ticket queues to ensure regular and timely updates through resolution and adherence to SLA’s maintaining detail written records.
Provide escort duties for H5 Telcoms & vendors as well as customer vendors.
Perform basic remote hand support duties on behalf of customers.
Primary focal point for Incident management & escalations.
May be required to be on-call (24X7) in some instances.
Administration and record keeping for all customer assigned assets (Cabinets, power, cross connects, etc.)
Lead and support Service Order Installation, including all cross-connects and troubleshooting.
Rack & stack customer equipment, installation of cage, cabling, and cable trays
Participate in notifications of infrastructure maintenance.
Monitor the health of building critical systems via BMS, Power, Cooling, and Fire systems.
Monitor the health of access control, camera surveillance, and other intrusion detection systems.
Monitor the health of critical IT systems such as servers, networks, and other hardware.
Perform Incident coordination in the event of a significant incident.
Escalate to senior management.
Set up crisis bridge (if appropriate)
Send out customer advisories.
Coordinate restoration with on-site personnel
Facility Infrastructure Maintenance as required, dependent on location.
Participate in creation and review of Infrastructure MOP’s and ensure proper execution.
Participate in scheduling and notification of infrastructure maintenance.
Work with infrastructure maintenance vendors to ensure all H5 processes and procedures are followed.
Education
College education (4+ years) with a bachelor's degree in computer science or information technology preferred
Two years of data center expereince
Familiar with Physical security protocols
Competent in the use of Windows, MAC and IOS systems
Willing to adapt to new ideas and concepts.
Customer service experience
Organizational and time management skills
Skills and Abilities
Comprehensive understanding of data center best practices and standards
The ability to work well in a team environment or independently with minimal supervision.
Must be a self-starter, able to work in a fast paced constantly changing environment
IT System qualifications and Meet-me-room design knowledge a plus.
Excellent knowledge of logical data flow for physical Network and Logical host. This will assist in designing, diagnosing issues and problem solving.
Responsibilities and duties may change, expand, etc. flexibility and the ability to adapt is a must.
Compensation range per hour $22 - $24
H5 Data Centers, LLC provides many benefit options to meet our team and their families’ financial, health and personal needs. All eligible employees will have the opportunity to enroll in a variety of benefit programs. We offer medical, dental and vision plans to eligible employees and their dependents. The cost of some of these benefits are paid by H5, and some are shared between the employee and H5. Plan options include Medical PPO benefit offerings, Dental PPO and Vision benefit offerings to fit the varying needs of employees and their families. Flexible spending accounts, Short Term and Long Term Disability as well as life insurance options. H5 also provides eligible employees with an Employee Assistance Program.
Position summary
The Data Center Support Technician is responsible for managing operational integrity of the H5 Data Centers’ facility. They oversee the physical security operations ensuring the overall site integrity while maintaining all aspects of access control and surveillance of the location. Additionally, they are responsible to act as a single point of contact for all customer engagement, daily handling of incoming calls, ticket processing, incident management and coordination. Individuals will be required to perform basic remote hands and escort duties on behalf of customers. Finally, they will monitor the health of all critical systems including building management, fire control, camera surveillance, access control, and network. The candidate must be willing to work any shift assigned to them, weekends and holidays.
Essential Duties and Responsibilities
Responsible for all aspects of physical security at the data center
Primary point of contact for customer requests via phone, e-mail, & portal
Processing requests and engage with subject matter experts as appropriate
Administer ticket queues to ensure regular and timely updates through resolution and adherence to SLA
Provide escort duties for H5 Telcoms & vendors as well as customer vendors
Perform basic remote hand support duties on behalf of customers
Primary focal point for Incident management & escalations
Facility Monitering
Monitor the health of building critical systems via BMS and visual inspection
Power
Cooling
Fire Systems
Monitor the health of access control, camera surveillance & perimeter intrusion
Monitor the health of critical IT systems
Network
Servers
Perform incident coordination in the event of significant incidents
Initial response and dispatch of vendors
Escalate to senior management
Set up crisis bridge (if appropriate)
Send out advisors
Coordinate restoration with on-site personnel
Education
Minimum two (2) year college degree preferred
Experience
Excellent interpersonal and communication skills (written and oral)
Familiar with physical security protocols
Customer service experience
IT System qualifications will be required if not already certified
Skills and Abilities
Competent in the use of Windows, MAC and IOS systems
Organizational and time management skills
Must be a self-starter, able to work in a fast paced constantly changing environment
The ability to work well in a team environment or independently with minimal supervision
Comprehensive understanding of data center best practices and standards would be a bonus
Compensation range per hour $21 - $24
H5 Data Centers, LLC provides many benefit options to meet our team and their families’ financial, health and personal needs. All eligible employees will have the opportunity to enroll in a variety of benefit programs. We offer medical, dental and vision plans to eligible employees and their dependents. The cost of some of these benefits are paid by H5, and some are shared between the employee and H5. Plan options include Medical PPO benefit offerings, Dental PPO and Vision benefit offerings to fit the varying needs of employees and their families. Flexible spending accounts, Short Term and Long Term Disability as well as life insurance options. H5 also provides eligible employees with an Employee Assistance Program.
Position summary
The Data Center Support Technician is responsible for managing operational integrity of the H5 Data Centers’ facility. They oversee the physical security operations ensuring the overall site integrity while maintaining all aspects of access control and surveillance of the location. Additionally, they are responsible to act as a single point of contact for all customer engagement, daily handling of incoming calls, ticket processing, incident management and coordination. Individuals will be required to perform basic remote hands and escort duties on behalf of customers. Finally, they will monitor the health of all critical systems including building management, fire control, camera surveillance, access control, and network. The candidate must be willing to work any shift assigned to them, weekends and holidays.
Essential Duties and Responsibilities
Responsible for all aspects of physical security at the data center
Primary point of contact for customer requests via phone, e-mail, & portal
Processing requests and engage with subject matter experts as appropriate
Administer ticket queues to ensure regular and timely updates through resolution and adherence to SLA
Provide escort duties for H5 Telcoms & vendors as well as customer vendors
Perform basic remote hand support duties on behalf of customers
Primary focal point for Incident management & escalations
Facility Monitering
Monitor the health of building critical systems via BMS and visual inspection
Power
Cooling
Fire Systems
Monitor the health of access control, camera surveillance & perimeter intrusion
Monitor the health of critical IT systems
Network
Servers
Perform incident coordination in the event of significant incidents
Initial response and dispatch of vendors
Escalate to senior management
Set up crisis bridge (if appropriate)
Send out advisors
Coordinate restoration with on-site personnel
Education
Minimum two (2) year college degree preferred
Experience
Excellent interpersonal and communication skills (written and oral)
Familiar with physical security protocols
Customer service experience
IT System qualifications will be required if not already certified
Skills and Abilities
Competent in the use of Windows, MAC and IOS systems
Organizational and time management skills
Must be a self-starter, able to work in a fast paced constantly changing environment
The ability to work well in a team environment or independently with minimal supervision
Comprehensive understanding of data center best practices and standards would be a bonus
Compensation range per hour $22 - $26
H5 Data Centers, LLC provides many benefit options to meet our team and their families’ financial, health and personal needs. All eligible employees will have the opportunity to enroll in a variety of benefit programs. We offer medical, dental and vision plans to eligible employees and their dependents. The cost of some of these benefits are paid by H5, and some are shared between the employee and H5. Plan options include Medical PPO benefit offerings, Dental PPO and Vision benefit offerings to fit the varying needs of employees and their families. Flexible spending accounts, Short Term and Long Term Disability as well as life insurance options. H5 also provides eligible employees with an Employee Assistance Program.
Position summary
The Data Center Support Technician is responsible for managing operational integrity of the H5 Data Centers’ facility. They oversee the physical security operations ensuring the overall site integrity while maintaining all aspects of access control and surveillance of the location. Additionally, they are responsible to act as a single point of contact for all customer engagement, daily handling of incoming calls, ticket processing, incident management and coordination. Individuals will be required to perform basic remote hands and escort duties on behalf of customers. Finally, they will monitor the health of all critical systems including building management, fire control, camera surveillance, access control, and network. The candidate must be willing to work any shift assigned to them, weekends and holidays.
Essential Duties and Responsibilities
Responsible for all aspects of physical security at the data center
Primary point of contact for customer requests via phone, e-mail, & portal
Processing requests and engage with subject matter experts as appropriate
Administer ticket queues to ensure regular and timely updates through resolution and adherence to SLA
Provide escort duties for H5 Telcoms & vendors as well as customer vendors
Perform basic remote hand support duties on behalf of customers
Primary focal point for Incident management & escalations
Facility Monitering
Monitor the health of building critical systems via BMS and visual inspection
Power
Cooling
Fire Systems
Monitor the health of access control, camera surveillance & perimeter intrusion
Monitor the health of critical IT systems
Network
Servers
Perform incident coordination in the event of significant incidents
Initial response and dispatch of vendors
Escalate to senior management
Set up crisis bridge (if appropriate)
Send out advisors
Coordinate restoration with on-site personnel
Education
Minimum two (2) year college degree preferred
Experience
Excellent interpersonal and communication skills (written and oral)
Familiar with physical security protocols
Customer service experience
IT System qualifications will be required if not already certified
Skills and Abilities
Competent in the use of Windows, MAC and IOS systems
Organizational and time management skills
Must be a self-starter, able to work in a fast paced constantly changing environment
The ability to work well in a team environment or independently with minimal supervision
Comprehensive understanding of data center best practices and standards would be a bonus
Compensation range starting at $15.60 per hour
H5 Data Centers, LLC provides many benefit options to meet our team and their families’ financial, health and personal needs. All eligible employees will have the opportunity to enroll in a variety of benefit programs. We offer medical, dental and vision plans to eligible employees and their dependents. The cost of some of these benefits are paid by H5, and some are shared between the employee and H5. Plan options include Medical PPO benefit offerings, Dental PPO and Vision benefit offerings to fit the varying needs of employees and their families. Flexible spending accounts, Short Term and Long Term Disability as well as life insurance options. H5 also provides eligible employees with an Employee Assistance Program.
Position summary
The Data Center Support Technician Lead is responsible for the managing of operational integrity of the H5 Data Centers facility. Reporting to the Data Center Facility Manager they oversee the physical security operations for the H5 facility, ensuring the overall site integrity while maintaining all aspects of access control and surveillance of the location. Additionally, they are responsible for acting as a single point of contact for all customer engagement daily, handling incoming calls, ticket processing, incident management & coordination. Individuals will be required to perform basic remote hands and escort duties on behalf of customers. They will monitor the health of all critical systems including building management, fire control, camera surveillance, access control, and network..
The DCST Lead will ensure all work performed strictly adheres to H5 policies, guidelines and standards.
The Data Center Support Technician Lead is responsible for managing and supporting the Data Center Support Technician team, including scheduling, writing, or updating H5 processes and SOPs, and acting as a point of escalation for customer issues. Expertise in the essential duties below is expected. May be required to be on-call.
The candidate must be willing to work shifts and weekends.
Essential Duties and Responsibilities
Responsible for all aspects of physical security at the data center
Lead shift scheduling responsibilities and team direction.
Video Surveillance
Access Control administration
Processing access requests
Regular patrols
Security policy enforcement
Incident response
Primary point of contact for customer escalations via phone, e-mail, & customer portal.
Processing requests and engage with subject matter experts as appropriate.
Administer ticket queues to ensure regular and timely updates through resolution and adherence to SLA’s maintaining detail written records.
Provide escort duties for H5 Telcoms & vendors as well as customer vendors.
Perform basic remote hand support duties on behalf of customers.
Primary focal point for Incident management & escalations.
May be required to be on-call (24X7) in some instances.
Administration and record keeping for all customer assigned assets (Cabinets, power, cross connects, etc.)
Lead and support Service Order Installation, including all cross-connects and troubleshooting.
Rack & stack customer equipment, installation of cage, cabling, and cable trays
Participate in notifications of infrastructure maintenance.
Monitor the health of building critical systems via BMS, Power, Cooling, and Fire systems.
Monitor the health of access control, camera surveillance, and other intrusion detection systems.
Monitor the health of critical IT systems such as servers, networks, and other hardware.
Perform Incident coordination in the event of a significant incident.
Escalate to senior management.
Set up crisis bridge (if appropriate)
Send out customer advisories.
Coordinate restoration with on-site personnel
Facility Infrastructure Maintenance as required, dependent on location.
Participate in creation and review of Infrastructure MOP’s and ensure proper execution.
Participate in scheduling and notification of infrastructure maintenance.
Work with infrastructure maintenance vendors to ensure all H5 processes and procedures are followed.
Education
College education (4+ years) with a bachelor's degree in computer science or information technology preferred
Two years of data center expereince
Familiar with Physical security protocols
Competent in the use of Windows, MAC and IOS systems
Willing to adapt to new ideas and concepts.
Customer service experience
Organizational and time management skills
Skills and Abilities
Comprehensive understanding of data center best practices and standards
The ability to work well in a team environment or independently with minimal supervision.
Must be a self-starter, able to work in a fast paced constantly changing environment
IT System qualifications and Meet-me-room design knowledge a plus.
Excellent knowledge of logical data flow for physical Network and Logical host. This will assist in designing, diagnosing issues and problem solving.
Responsibilities and duties may change, expand, etc. flexibility and the ability to adapt is a must.
Compensation range per hour $25 - $28
H5 Data Centers, LLC provides many benefit options to meet our team and their families’ financial, health and personal needs. All eligible employees will have the opportunity to enroll in a variety of benefit programs. We offer medical, dental and vision plans to eligible employees and their dependents. The cost of some of these benefits are paid by H5, and some are shared between the employee and H5. Plan options include Medical PPO benefit offerings, Dental PPO and Vision benefit offerings to fit the varying needs of employees and their families. Flexible spending accounts, Short Term and Long Term Disability as well as life insurance options. H5 also provides eligible employees with an Employee Assistance Program.
Position summary
The Facility Clerk is the primary support of Data Center shipping and receiving. Maintains the H5 Portal and is responsible for the integrity of recording incoming and outgoing package delivery. This position reports to and works closely with the Facilities Support Manager to assist in other duties for facilities and customers.
Essential Duties and Responsibilities
Maintain and organize customer and H5 storage areas.
Manage facility supplies and printer services.
Manage all shipping and receiving into and out of the facility. Responsible for customer service relating to same.
Provide maintenance support, when required, for all mechanical project documentation.
Provides feedback regarding maintenance procedures and documentation for all environmental systems.
Oversees third party maintenance activities.
Responsible for facility service deliveries
Skills and Abilities
Must be able to lift 50 lbs. and operate standard warehouse equipment
Good communication skills in dealing with employees and vendors
Must have working knowledge of computer office packages
Requires understanding and principal working knowledge of Security environments and shipping and receiving into and out of the facility
Must be a self-starter and possess good customer service skills
Compensation range per hour $20 - $21
H5 Data Centers, LLC provides many benefit options to meet our team and their families’ financial, health and personal needs. All eligible employees will have the opportunity to enroll in a variety of benefit programs. We offer medical, dental and vision plans to eligible employees and their dependents. The cost of some of these benefits are paid by H5, and some are shared between the employee and H5. Plan options include Medical PPO benefit offerings, Dental PPO and Vision benefit offerings to fit the varying needs of employees and their families. Flexible spending accounts, Short Term and Long Term Disability as well as life insurance options. H5 also provides eligible employees with an Employee Assistance Program.
Position summary
The Construction Manager is responsible for managing, planning, organizing, and controlling construction projects within assigned project(s). This role will coordinate and monitor field operations within the specific data center site(s), ensuring safe and efficient work, and overseeing all personnel and materials. Specific duties may vary depending on the type of project, but general tasks include scheduling work to proceed according to a strict timeline, overseeing staff (with help of local site personnel), conducting audits and checks to ensure that work corresponds with blueprints or client requests, and monitoring safety and compliance.
Commitment to leading a mission critical environment that values continuous improvements.
This position reports to the Senior Vice President.
Essential Job Function
Coordinate and monitor field operations with help of local site personnel for assigned projects.
Maintain project administration in a correct and timely manner from start to completion of project.
Order materials and equipment, and project-manage all the necessary permits.
Accomplishes construction human resource objectives by selecting, orienting, and training employees.
Manage general contract(s) by locating, evaluating, and selecting contractors.
Meet operational standards by contributing construction information to strategic plans and reviews.
Meet construction budget by monitoring project expenditures.
Accomplish construction project results by defining project purpose and scope
Approve construction projects by conducting inspections at critical phases.
Prevent fines and work interruptions by complying with, and enforcing, codes.
Maintain a safe, secure, and healthy work environment by following guidelines, standards, and procedures.
Some travel required.
Qualifications
Understanding of construction equipment including safe operating practices and signs of maintenance issues.
Understanding of local, state and federal construction regulations.
Able to read and comprehend floor plans, equipment manuals, schematics and complex instructions.
At least 5 years of previous experience in the construction industry, with at least 2 years of both data center construction and management experience.
Education
Associate’s degree in construction or equivalent
Certified Safety Professional (CSP) preferred
Skills and Abilities
Organizational skills, including time management, delegation, prioritization, and multitasking.
Computer proficiency in Microsoft Office (Word, Excel, Power Point, MS Project) and construction management tools
Knowledge of construction budgeting best practices
Must be able to work in normal office conditions, construction, and field environments
Compensation range $150,0000-$175,000 annually
H5 Data Centers, LLC provides many benefit options to meet our team and their families’ financial, health and personal needs. All eligible employees will have the opportunity to enroll in a variety of benefit programs. We offer medical, dental and vision plans to eligible employees and their dependents. The cost of some of these benefits are paid by H5, and some are shared between the employee and H5. Plan options include Medical PPO benefit offerings, Dental PPO and Vision benefit offerings to fit the varying needs of employees and their families. Flexible spending accounts, Short Term and Long Term Disability as well as life insurance options. H5 also provides eligible employees with an Employee Assistance Program.
If there isn't a position available that fits your desired role, please check back on a regular basis as we are growing and continually looking for top-tier data center talent.
The Data Center Building Engineer provides maintenance support for the Data Center and campus. Operates and maintains all mechanical and electrical systems in the systems and complex. Provides assistance to outside vendors/contractors for specialized maintenance, repairs, and mechanical projects. Provides critical support to facility with 12-hour shifts working a 4 day on 4 day off work week.
This position reports to the Facilities Manager.
Essential Job Functions
Receives direction from the Building Engineer Lead..
Accountable for infrastructure systems uptime, monitoring critical systems within tolerances, frequent building inspections while providing reliable service delivery to colocation customers.
Operation of all mechanical and electrical systems in a reliable and cost-effective manner for the complex.
Effectively learn and utilize building controls systems of chiller plants, HVAC systems, cooling towers, other water systems, and fire systems.
Provide maintenance support for all mechanical and environmental systems, make repair suggestions, while providing feedback and improvement recommendations for the procedures.
Ability to climb and work from ladders, man hoists or lifts, and the ability to lift and carry heavy loads (up to 50lbs.).
Contribute to minor repairs and light duty construction which includes physical structures, plumbing systems, wide range of HVAC equipment, and electrical distribution.
Oversees third party activities and services.
Assist in some very basic security related duties.
Qualifications
2-5 years of electrical and mechanical experience working in High Availability (Data Centers, Manufacturing, Hospital) environments.
College/Technical degree preferred but will consider applicants with equivalent work related experience.
Experience
Electric/pneumatic controls operation.
Assist in the formulation, implementation, and adherence to safety policies and procedures related to the daily operations of the facilities. Participation in safety, knowledge and skills training.
Previous military experience a plus.
CFC refrigeration license a plus
Compensation range per hour $25 - $27
H5 Data Centers, LLC provides many benefit options to meet our team and their families’ financial, health and personal needs. All eligible employees will have the opportunity to enroll in a variety of benefit programs. We offer medical, dental and vision plans to eligible employees and their dependents. The cost of some of these benefits are paid by H5, and some are shared between the employee and H5. Plan options include Medical PPO benefit offerings, Dental PPO and Vision benefit offerings to fit the varying needs of employees and their families. Flexible spending accounts, Short Term and Long Term Disability as well as life insurance options. H5 also provides eligible employees with an Employee Assistance Program.
If there isn't a position available that fits your desired role, please check back on a regular basis as we are growing and continually looking for top-tier data center talent.
MRF Link - This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.